Privacy Policy
Last updated: March 25, 2026
At SignalsCoin, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our platform at signalscoin.com.
1. Information We Collect
1.1 Account Information
- Full name and email address (required for registration)
- Password (stored as a bcrypt hash — we never store plain text passwords)
- Profile photo (optional)
- Telegram Chat ID (optional, for alert notifications)
1.2 Financial Information
- USDT wallet addresses used for deposits
- Transaction hashes for on-chain deposit verification
- Payment method type (crypto / Stripe)
- Subscription plan and billing history
- We do NOT store credit card numbers — all card payments are processed by Stripe, Inc.
1.3 Usage Data
- Pages visited, features used, signals viewed
- IP address, browser type, and device information
- Log data: timestamps, errors, API requests
- Notification preferences (email/Telegram alerts opt-in/out)
1.4 Referral Data
- Referral codes, referred users, and commission records
2. How We Use Your Information
- Service Delivery: To authenticate your account, deliver signals, process payments, and maintain your subscription
- Notifications: To send signal alerts, deposit confirmations, and plan upgrade notifications via email and/or Telegram
- Security: To detect fraud, prevent abuse, and protect the integrity of our platform
- Platform Improvement: To analyze usage patterns and improve our AI signal algorithms and user experience
- Legal Compliance: To comply with applicable laws, regulations, and lawful government requests
- Customer Support: To respond to your inquiries and resolve disputes
3. Data Sharing & Third Parties
We do NOT sell your personal data. We may share data with the following trusted service providers:
- Binance / Exchange APIs: For real-time market data (no personal data shared)
- Stripe, Inc.: For payment processing (subject to Stripe's Privacy Policy)
- TronGrid / Etherscan: For on-chain deposit verification (transaction hashes only)
- Email Service Providers (SMTP): For sending transactional emails
- Telegram: For push notifications (only if you link your Telegram account)
4. Data Storage & Security
- All data is stored securely on encrypted servers
- Passwords are hashed using bcrypt with salt rounds
- HTTPS/TLS encryption for all data in transit
- Database access is restricted to authorized systems only
- Regular security audits and backups
While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
- Active accounts: Data retained while your account is active
- Inactive accounts: Data may be deleted after 24 months of inactivity
- Financial records: Transaction and payment records retained for 7 years for legal/tax compliance
- Deleted accounts: Personal data deleted within 30 days upon request, except where required by law
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Request your data in a structured, machine-readable format
- Opt-out: Unsubscribe from marketing or notification emails at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, contact us at: privacy@signalscoin.com
7. Cookies
We use cookies for authentication sessions and user preferences. For details, see our Cookie Policy.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.
9. International Transfers
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact Us
For privacy-related inquiries: privacy@signalscoin.com
For general support: support@signalscoin.com