Contact Us
We'd love to hear from you. Whether you have a question about our signals, need help with your account, or want to explore a partnership — our team is here to help.
📧 Email Support
| General Support | support@signalscoin.com | Account issues, billing, signals questions |
| Business Inquiries | business@signalscoin.com | Partnerships, sponsorships, B2B |
| Legal & Privacy | legal@signalscoin.com | GDPR requests, legal notices, IP claims |
| Security Issues | security@signalscoin.com | Vulnerability reports, responsible disclosure |
⏱️ Response Times
- VIP Plan users: Priority support — response within 4 hours during business hours
- Premium Plan users: Response within 12 hours during business hours
- Free Plan users: Response within 24–48 hours
- Business hours: Monday – Friday, 09:00 – 22:00 UTC
💬 Community & Social
- 🐦 Twitter / X: @signalscoin — Announcements, market updates
- 📱 Telegram Channel: t.me/signalscoin — Live signal alerts, community discussions
- 💬 Telegram Bot: @SignalsCoinBot — Personal signal notifications
🎫 Support Tickets
For the fastest response, registered users should use the in-platform support ticket system:
- Log in to your account
- Navigate to Support in the sidebar
- Click "Open New Ticket"
- Describe your issue in detail and attach any screenshots
Support tickets are tracked and prioritized based on your subscription plan.
❓ Before You Contact Us
You may find an instant answer in our Help Center. Common topics include:
- How to read signals (entry, TP, SL, R:R)
- How to deposit USDT (TRC20 / ERC20)
- How to connect Telegram for notifications
- How to upgrade or cancel your subscription
- How the referral program works
🏢 Company
SignalsCoin
AI-Powered Crypto Trading Signals Platform
Website: signalscoin.com